Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 3D Jili ("3D Jili," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors ("you" or "your") who access or use the 3D Jili online gaming platform, including the website at https://3d-jili.com and any associated mobile applications (collectively, the "Platform").

By registering an account on 3D Jili, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 3D Jili Platform.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform and are available at 3D Jili Terms & Conditions.

2. Data Controller

3D Jili is the data controller responsible for the personal data collected through the Platform. As data controller, 3D Jili determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data protection law, including the Data Privacy Act of 2012 (RA 10173).

If you have any questions or concerns about how 3D Jili processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 16 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a 3D Jili account, we collect the following information:

• Full legal name
• Date of birth (for age verification — players must be 21 years old and above)
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address (required for KYC verification)

3.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and to verify your identity, 3D Jili may collect:

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, PRC ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Proof of payment method ownership (e.g., screenshot of GCash account showing your registered name)
• Selfie or live photo for identity confirmation

3.3 Financial Data

When you make deposits or request withdrawals, 3D Jili collects transaction-related data including:

• GCash or PayMaya mobile number
• Bank account details (BPI, BDO, Metrobank) where applicable
• Transaction amounts, dates, and reference numbers
• Deposit and withdrawal history

3D Jili does not store full payment card numbers or complete bank account credentials on its servers. Payment processing is handled by regulated third-party payment service providers.

3.4 Technical and Usage Data

When you access the 3D Jili Platform, we automatically collect certain technical data, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session duration and login timestamps
• Pages visited and features used within the Platform
• Game activity, wager history, and gameplay patterns
• Referral source (how you arrived at the Platform)

3.5 Communications Data

When you contact 3D Jili's support team , we collect and retain records of those communications, including:

• Support chat transcripts
• Email correspondence
• Feedback and complaint submissions

4. How We Collect Your Data

3D Jili collects personal data through the following means:

• Directly from you: Information you provide when registering an account, completing KYC verification, making transactions, contacting support, or participating in promotions on the 3D Jili Platform.
• Automatically: Technical and usage data collected through cookies, web beacons, log files, and similar tracking technologies when you access or interact with the Platform.
• From third parties: Identity verification data from KYC service providers; transaction data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank; and fraud prevention data from security service providers.
• From regulatory sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with licensing compliance or investigations.

5. Legal Basis for Processing

3D Jili processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

6. How We Use Your Personal Data

3D Jili uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your 3D Jili player account, including processing login requests and managing account settings.
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment channels, and to maintain accurate financial records.
• Identity verification: To verify your identity and age (21 years old and above) in compliance with Philippine KYC and anti-money laundering requirements.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• Regulatory compliance: To comply with applicable Philippine laws and regulations, including reporting obligations to PAGCOR and other relevant authorities.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and security of the 3D Jili Platform.

7. Data Sharing and Disclosure

3D Jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely for the purpose of processing your financial transactions.
• KYC and identity verification providers: Third-party service providers engaged to assist with identity verification and document authentication.
• Fraud prevention and security providers: Service providers that assist 3D Jili in detecting and preventing fraudulent activity and ensuring platform security.
• IT and hosting providers: Cloud hosting and infrastructure providers that store and process Platform data on behalf of 3D Jili under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and courts, where disclosure is required by Philippine law or a valid legal order.
• Professional advisors: Legal counsel, auditors, and accountants, where necessary for the conduct of 3D Jili's business operations.

All third-party service providers engaged by 3D Jili are required to process personal data only in accordance with 3D Jili's instructions and applicable data protection law. They are prohibited from using your data for their own purposes.

8. International Data Transfers

Some of 3D Jili's service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, 3D Jili will implement appropriate safeguards — such as contractual data protection clauses — to ensure that your personal data remains protected in accordance with this Policy and applicable Philippine data protection law.

By using the 3D Jili Platform, you acknowledge and consent to the transfer of your personal data to service providers located outside the Philippines where necessary for the operation of the Platform, subject to the safeguards described above.

9. Data Retention

3D Jili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for up to three (3) years from the date of the communication.
• Technical and usage data: Retained for up to two (2) years from collection, unless required for longer periods for security or fraud investigation purposes.
• Marketing consent records: Retained until you withdraw consent or for three (3) years from the date of last interaction, whichever is earlier.

Upon expiry of the applicable retention period, 3D Jili will securely delete or anonymize your personal data in accordance with its data disposal procedures.

10. Cookies and Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 3D Jili Platform. They allow the Platform to recognize your device, remember your preferences, and collect information about how you use the Platform. 3D Jili also uses similar technologies such as web beacons and local storage.

10.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalized experience on 3D Jili.
• Analytics cookies: Collect anonymized data about how players use the Platform, which pages are visited most frequently, and where errors occur. This data helps 3D Jili improve the Platform.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of 3D Jili's marketing campaigns. These are only placed with your consent.

10.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 3D Jili Platform, including your ability to stay logged in or access certain features. Instructions for managing cookies are available in your browser's help documentation.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by 3D Jili:

• Right to be informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 3D Jili holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You may update certain account information directly through your account settings.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 3D Jili's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 3D Jili has processed your personal data in violation of applicable law.

To exercise any of these rights, please contact 3D Jili's Data Protection Officer using the contact details in Section 16. 3D Jili will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with the requirements of RA 10173.

12. Children's Privacy

The 3D Jili Platform is strictly intended for persons who are at least twenty-one (21) years of age. 3D Jili does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on the 3D Jili Platform or provided personal data without your consent, please contact our support team immediately. 3D Jili will promptly investigate and, where confirmed, close the account and delete the associated personal data.

13. Data Security

3D Jili implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 3D Jili Platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments
• Multi-factor authentication for administrative access to systems containing personal data
• Incident response procedures for detecting, reporting, and managing personal data breaches

While 3D Jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 3D Jili will notify you and the National Privacy Commission in accordance with the requirements of RA 10173 and its implementing rules.

14. Third-Party Links

The 3D Jili Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 3D Jili Platform and does not cover the privacy practices of any third-party websites. 3D Jili is not responsible for the content or privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

3D Jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Where changes are material, 3D Jili will notify you by posting a prominent notice on the Platform or by sending a notification to your registered email address prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this Policy. Your continued use of the 3D Jili Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

16. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 3D Jili, please contact our Data Protection Officer:

Email: [email protected]

3D Jili aims to respond to all privacy-related inquiries within five (5) business days. For formal data subject requests, please allow up to thirty (30) days for a full response, as required under RA 10173.

If you are not satisfied with 3D Jili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.