Player Wellbeing

Responsible Gaming at 3D Jili

Gaming should always be fun — never stressful, never harmful. At 3D Jili, we take responsible gaming seriously. We provide every Filipino player with the tools, information, and support needed to keep their gaming experience safe, controlled, and enjoyable.

21+

Strictly for players 21 years old and above only.


Our Commitment to You

3D Jili is more than just an online gaming platform — we are a community built on trust, fairness, and care for every player.

At 3D Jili, we believe that responsible gaming is not just a legal requirement — it is a core part of who we are. We operate in accordance with PAGCOR's responsible gaming framework, which sets the standard for safe and fair online gaming in the Philippines. Every feature we build, every promotion we run, and every policy we enforce is designed with player wellbeing in mind.

We know that for most players, gaming on 3D Jili is a fun way to unwind after a long day — whether you are in Manila, Cebu, Davao, or anywhere else in the Philippines. But we also know that for some players, gaming can become a problem. That is why we have invested in a full suite of responsible gaming tools that are available to every registered player, free of charge, at any time.

If you ever feel that your gaming is getting out of hand, we want you to know: 3D Jili is here to help. You are not alone, and there is no shame in asking for support. Use the tools in your account, reach out to our 24/7 support team, or speak to a professional counselor. We will always take your wellbeing seriously.

Remember: Gambling is a form of entertainment, not a way to earn income. Never chase losses, never gamble with money you cannot afford to lose, and always set a budget before you play.
PAGCOR Aligned

Our responsible gaming policies follow PAGCOR's framework for safe online gaming in the Philippines.

21+ Only

3D Jili strictly enforces the 21-year minimum age requirement for all registered players.

24/7 Support

Our support team is available around the clock to assist with responsible gaming concerns.

Free Tools

Deposit limits, session reminders, and self-exclusion — all free and available in your account.


Your Responsible Gaming Toolkit

Every 3D Jili player has access to these tools directly from their account settings. No fees, no waiting — just instant control over your gaming.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 3D Jili account. Once your limit is reached, no further deposits will be accepted until the period resets. You can lower your limit at any time — increases take effect after a 24-hour cooling-off period.

Available Now
Session Time Limits

Set a maximum session duration for your gaming. When your session limit is reached, 3D Jili will display a reminder and, if you choose, automatically log you out. This helps you stay aware of how long you have been playing and prevents extended unplanned sessions.

Available Now
Reality Check Reminders

Enable periodic on-screen pop-ups that show you how long you have been playing and your net gaming activity for the session. Reality checks are a simple but powerful way to stay grounded and make conscious decisions about whether to continue playing.

Available Now
Take a Break

Need a short pause? Use the Take a Break feature to temporarily suspend your 3D Jili account for a period of your choosing — from 24 hours up to 6 weeks. During a break, you will not be able to log in or place wagers. Your account and balance will be safely preserved.

Available Now
Self-Exclusion

If you feel that your gaming has become a serious problem, you can request a self-exclusion from 3D Jili. Self-exclusion closes your account for a minimum period of six months and cannot be reversed during the exclusion period. Contact our support team to activate self-exclusion immediately.

Permanent Option
Loss Limits

Set a maximum amount you are willing to lose within a given period. Once your loss limit is reached, 3D Jili will prevent further wagers until the period resets. This tool is especially useful for players who want to enjoy gaming without the risk of significant financial loss.

Available Now

How to Activate These Tools

Setting up your responsible gaming preferences on 3D Jili takes less than two minutes.

1
Log In to Your Account

Visit 3D Jili and log in using your registered mobile number and password. If you do not have an account yet, register first — remember, you must be 21 years old and above to play.

2
Go to Account Settings

Click on your profile icon at the top right of the screen and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Navigate to the "Responsible Gaming" tab within your account settings. All available tools — deposit limits, session timers, reality checks, and more — are listed here.

4
Set Your Preferences

Choose the tools you want to activate and configure your preferred limits or durations. Changes take effect immediately for restrictions, and after a 24-hour review period for any increases.

5
Contact Support Anytime

If you need help activating self-exclusion or have any concerns about your gaming, our 24/7 support team is always ready to assist you — no judgment, just help.

Are You Gaming Responsibly?

Honest self-assessment is the first step. If you answer "yes" to several of these questions, it may be time to use our responsible gaming tools or seek support.

Do you find yourself spending more money on gaming than you originally planned, even after setting a budget for yourself?

Have you ever borrowed money — from family, friends, or through loans — specifically to fund your gaming activity on 3D Jili or any other platform?

Do you feel restless, irritable, or anxious when you are not able to play, or when you try to cut back on your gaming?

Have you tried to hide your gaming activity or the amount of money you spend on gaming from your family or loved ones?

Do you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost?

Has gaming started to negatively affect your work, studies, relationships, or daily responsibilities?

Do you feel that you need to gamble with larger and larger amounts of money in order to feel the same level of excitement?

If you answered yes to two or more of these questions, we strongly encourage you to use 3D Jili's responsible gaming tools or reach out to our support team. You can also contact the PAGCOR responsible gaming helpline for confidential, professional support.

Age Verification & Underage Protection

3D Jili strictly enforces the minimum age requirement of 21 years old for all players, in line with Philippine gaming regulations. This is not just a policy — it is a firm commitment we take seriously at every step of the registration and verification process.

When you register on 3D Jili, you are required to provide your date of birth and confirm that you are at least 21 years of age. During the KYC (Know Your Customer) verification process, you will be asked to submit a valid Philippine government-issued ID — such as your PhilSys National ID, passport, SSS ID, or driver's license — to confirm your identity and age.

Any account found to belong to a player under the age of 21 will be immediately suspended, all winnings will be forfeited, and any deposits will be returned in accordance with our Terms & Conditions. We do not make exceptions to this rule.

If you are a parent or guardian and you believe a minor in your household has accessed the 3D Jili platform, please contact our support team immediately. We will investigate and take appropriate action without delay.

Tip for Parents: Consider using parental control software on shared devices to prevent minors from accessing online gaming platforms. Many free and paid options are available for both Android and iOS devices commonly used in Filipino households.
Mandatory KYC Verification

All players must complete identity verification before making withdrawals. Valid Philippine IDs accepted include PhilSys National ID, passport, SSS ID, PRC ID, and driver's license.

Zero Tolerance for Underage Play

Accounts confirmed to belong to players under 21 are immediately closed, with deposits returned and winnings forfeited. No exceptions are made under any circumstances.

Parental Controls Encouraged

We encourage parents and guardians to use device-level parental controls and to keep login credentials private to prevent unauthorized access by minors in the household.


Support Resources

You are never alone. These resources are available to any player who needs guidance, support, or someone to talk to about problem gambling.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program that provides resources, guidelines, and support for Filipino players experiencing gambling-related difficulties. Contact PAGCOR directly for confidential assistance.

3D Jili Support Team

Our dedicated support team is available 24/7 to help you activate responsible gaming tools, request a self-exclusion, or simply talk through any concerns you have about your gaming habits. Reach us via live chat in the app or on the website.

Gamblers Anonymous Philippines

Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery program for individuals struggling with compulsive gambling. Meetings are held regularly in Manila, Cebu, Davao, and other major cities across the Philippines.

Need immediate help? Contact the 3D Jili support team via live chat to request an immediate account suspension or self-exclusion. Our team will process your request within minutes, any time of day or night.

Play Smart. Play Safe. Play on 3D Jili.

3D Jili is committed to providing a safe, fair, and enjoyable gaming environment for every Filipino player. Register today, set your limits, and enjoy the games — responsibly. For players 21 years old and above only.

For players 21 years old and above only. Please gamble responsibly. Read our Terms & Conditions and Privacy Policy before registering.